Return & Refund Policy

At P E T D E K, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or refund within 7 days of receiving your order.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or order confirmation is required.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and clear photos of the item.

Refunds

Once the returned product is received and inspected, approved refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.

International Orders

For international orders, shipping charges, customs duties, taxes, and import fees are generally non-refundable.

Contact Us

For return or refund assistance, contact us at:

Email: earnhere2142@gmail.com
Website: P E T D E K